We are living in a digital era and as the world is becoming more digital, we are focusing more on virtual assistants using advanced Artificial Intelligence. Broadly speaking, virtual assistants bridge the gap between the human and the digital world. As you feel excited with Alexa or Siri, they also offer consumers and businesses support with a wide range of tasks. Gartner predicts that, by 2025, 50% of knowledge workers will use a virtual assistant on a daily basis, up from 2% in 2019. By 2023, Gartner predicts that 25% of employee interactions will be voice-based communications. But what exactly is a virtual assistant, and what could it do for you? Read more..